Discover the latest news and innovations from the CRC Group
At the heart of industrial and technological development, the CRC Group is confirming its leadership position in 2025 thanks to a strong commitment to innovation and sustainable development. Rooted in a tradition spanning over 40 years, this Réunion-based company infuses dynamism and performance across its diverse activities, from brokerage to research and development. It is distinguished by its exemplary digital transformation, adapting its services and products to contemporary requirements to better meet the needs of its clients and partners. The CRC Group’s latest developments also focus on strategic partnerships, true drivers of growth. By combining local skills with international expertise, the group develops innovative solutions in mutual insurance, life insurance, and business support. These collaborations reinforce its role as an ambitious industrial group, boosting its capabilities in terms of performance and environmental impact. Discover here a detailed overview of these initiatives that are shaping the group’s future. CRC Group’s Major Technological Innovations in 2025 Digital transformation is now a pillar structuring CRC Group’s operations. Its Research and Development department has launched several innovative projects focused on digitizing services and improving the user experience. The proposed solutions include:
An online Espace Santé platform, facilitating the management of healthcare expense contracts for members.
Real-time tracking tools allowing partner companies to monitor the performance of their pension plans.
The use of artificial intelligence to optimize responses to customer requests and anticipate their needs. Innovation Description Expected Impact Espace Santé Platform
- Digital interface for simplified contract management
- Time savings and improved transparency for users
- Enterprise tracking system
| Real-time subscription monitoring tool | Optimization of offers and rapid adaptation to requests | AI in customer service |
|---|---|---|
| Automated and personalized responses | Reduced processing times and increased satisfaction | Stay informed about the latest news and innovations from the CRC Group. Explore our new initiatives, projects, and technological advancements that are shaping the future of our company. |
| Deepening strategic partnerships and challenges for the industrial group | The CRC Group’s success is also based on the consolidation of its strategic partnerships with key players in various sectors. These alliances allow us to pool skills and accelerate innovative projects, particularly in the deployment of sustainable and responsible solutions. | Collaboration with technology leaders to integrate advanced features into its platforms. |
| Partnerships with healthcare organizations to better understand policyholder needs. | Engagement with sustainable development stakeholders to reduce the group’s environmental footprint. Partnership | Sector |
Digital Technologies
IT and Digital Strengthening Digital Offerings and Automating Processes Healthcare Organizations
- Public Health
- Improving Pension and Mutual Insurance Services
- Sustainable Development
| Environment | Reducing Carbon Footprint and Raising Employee Awareness | https://www.youtube.com/watch?v=j1sEsBPfUpk |
|---|---|---|
| CRC Group’s Sustainable Commitments and Social Performance | Aware of environmental and social issues, the CRC Group has placed sustainable development at the heart of its strategy. Its actions extend beyond the purely industrial framework to include its societal impact on local communities: | Significant reduction in paper mailings thanks to digital solutions since 2017. |
| Regular organization of events and campaigns to raise awareness among employees and partners about environmental issues. | Support programs for employee family caregivers, strengthening well-being at work. | Action |
| Context | Result | Digitization of documents |
40% reduction in printing by 2025
National Caregivers’ Day Support for employee caregivers Deployment of a dedicated system and personalized monitoring
- Ecological campaigns
- Internal activities and awareness-raising
- Increased team mobilization around sustainable development
| https://www.youtube.com/watch?v=5Ztb17NV_K8 | Recent news: an industrial group on the move | Among the highlights this year, the CRC Group has strengthened its support system during times of crisis such as the COVID pandemic, thus demonstrating its social commitment. In addition, the latest update to its 100% healthcare offering has improved members’ out-of-pocket expenses, thus providing better access to care. |
|---|---|---|
| Development and availability of an optimal healthcare space starting in April 2025. | Targeted social actions to strengthen ties with businesses and individuals. | Constant monitoring of regulatory developments to adapt its offerings. |
| News | Date | Impact |
| Launch of the Digital Health Space | April 1, 2025 | Better management for members |
July 31, 2023
Increased support for employees
- Upgrading of the 100% healthcare offering
- January 3, 2020 (continuous updates)
- Improved access to care
| To learn more on this site, discover all the news and innovations that are driving the CRC Group and its ecosystem. FAQ – Understanding the dynamics of the CRC Group | What are the main innovations of the CRC Group in 2025? | The digitalization of services, the integration of artificial intelligence into customer service, and the development of online platforms such as Espace Santé. |
|---|---|---|
| How is the CRC Group committed to sustainable development? | By digitizing processes, reducing printing, and organizing participatory awareness-raising activities with employees. | What benefits do strategic partnerships offer the CRC Group? |
| They accelerate innovation, improve healthcare offerings, and embed environmental values in industrial activity. | How does the CRC Group support employees who are family caregivers? | By developing dedicated programs, notably through a national day and personalized support to support their daily lives. |
